E-grocery BigBasket admits to customer data ‘breach’

Bengaluru, Nov 8 : Leading online food and grocery store BigBasket on Sunday admitted to a potential breach of its customer data and that it was assessing the extent.
“We have lodged a complaint with the Bengaluru Cyber Crime Cell and intend to pursue it to bring the culprits to book,” said the city-based company in a statement to IANS.
The Cyber Cell, however, did not confirm receiving the complaint.
The 9-year-old etailer is funded by Chinese e-commerce giant Alibaba group, the Mirae Asset-Naver Asia Growth Fund, and the British government-owned CDC group.
“As confidentiality of customers is priority, we do not store their financial data, including credit card numbers and are confident that it (data) is secure,” the firm said.
Claiming that it has a robust information security framework, the company said it maintained only email ids, phone numbers, order details and address, which could have been accessed.