ClinicSpots integrates NLP – AI to offer enhanced medical exp

Mumbai: Artificial Intelligence (AI) being perceived as a key for transformation of technology, even smaller companies are seen implementing machine learning within their products.
Clinicspots is one such Mumbai based mid-sized healthcare start-up to have introduced an innovative medical Q and A platform that makes use of NLP.
The system tries to understand any patient query and displays the result in 3 forms: A direct answer, list of similar links related to the topic, other similar questions with answered.
“For ClinicSpots it is crucial to maintain quality of content while expanding its user base. With hundreds of medical queries each day on our portal, become essential to automate this process. Hence we have introduced NLP to handle the patient queries better,” said Pankaj Srivastava, Founder and CEO of ClinicSpots.
The questions are categorized with the help of supervised classification. Spam filter of emails is one example of how supervised classification works. The incoming emails are automatically categorized as spam based on its content.
Based on supervised systems ClinicSpots is able to perform language detection, understand intent and conduct sentiment analysis.   responds to patient queries related to any and every medical segment like IVF, Cancer, Cosmetology and so on.